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Access to Care

We're here to help you and your family


At McLean Hospital, our staff, faculty, volunteers, and supporters are dedicated to improving the lives of people and families affected by psychiatric illness. As the largest psychiatric affiliate of Harvard Medical School, McLean has been meeting the needs of individuals and families with psychiatric illness since our founding in 1811. McLean is dedicated to making our programs and services easily accessible while creating a welcoming, safe, and respectful environment for all.

We are here to help you.

How do I know if I need to go to a psychiatric hospital?

  • Are you suicidal?
  • Are you feeling depressed, overwhelmed or scared to the point that you are thinking of hurting yourself or someone else?
  • Is your use of alcohol, drugs or medications out of control?
  • Is your anxiety preventing you from functioning at home, work or school?
  • Is your stress level so high that you are unable to take care of your basic needs like sleep, personal hygiene and eating?
  • Are you having hallucinations or feel that people are plotting against you or trying to hurt you?
  • Are you having thoughts that are expansive and grandiose or not your own?
  • Are people telling you that they are scared and worried about your emotional state or your behaviors?

If you are in crisis, are suicidal, or are a danger to others, please call 9-1-1 or visit your nearest emergency room. Do not wait.

May I just come to McLean?

If you are seeking psychiatric services, you need a referral from a psychiatrist, therapist or crisis team before coming to McLean. If you are currently in crisis and cannot wait for your therapist or psychiatrist to facilitate an admission, please go to the closest hospital emergency room.

If you would like to come to McLean for alcohol or drug detoxification, you may refer yourself and do not need a referral from a psychiatrist, therapist or crisis team; however, you do need to call to check on bed availability.

If you have questions or are seeking admission, please call Admissions at 800.333.0338.

What happens after I have a referral?

When you arrive at our Belmont or Middleborough campus, the first step is a diagnostic psychiatric evaluation to further assess your need for hospital care. If hospitalization is needed, we will identify which of our programs is best suited to meet your needs. More information can be found in the Guide to Arriving at McLean: Helpful Information for Patients, Their Families and Friends, a copy of which will be provided to you when you arrive at McLean.

What programs and services do you offer?

McLean Hospital offers services for a wide variety of psychiatric conditions and can help individual of all ages, including specialized programs for children and adolescents, adults, and older adults. A comprehensive view of our Clinical Services is available in order to see how McLean can help you.

Helpful McLean Phone Numbers

Phone: 800.333.0338

Adult Outpatient Services
Phone: 617.855.2300

Child Outpatient Services
Phone: 617.674.5300

Residential Programs
Phone: 617.855.3934

Interpreter Services

McLean Hospital works with a variety of patients, including those whose first language is not English or who are deaf or hard of hearing. Trained medical interpreters are available in person and/or via telephone at no cost to all patients at McLean Hospital to facilitate care between patient and caregiver, depending on the patient’s needs and the immediate availability of an interpreter. For deaf and hard of hearing patients, TTYs and assistive listening devices are also available.

Interpreters are available free of charge to our patients during the hospital stay. Committed to providing patients with the highest quality of care, McLean provides qualified medical interpreters to work with patients, family members and health care providers. For more information, please contact Interpreter Services at 617.855.2503.