Personalized, compassionate care for adults with chronic mental illnesses

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Appleton FAQ

Where is Appleton located?

he program is located on the Belmont campus, in Appleton House. For more information on directions, parking, and local accommodations, please visit our Maps & Directions page.

Who benefits most from Appleton?

Our residential program focuses on treating individuals with a diagnosis of bipolar disorder or a psychotic disorder who would benefit from individualized treatment.

Is family involved in treatment?

Upon admission, our clinical social workers meet with the family, in person or by phone, for patient history and general information related to the patient. Weekly communication, phone calls and/or scheduled meetings, is a standard part of treatment. Family therapy is recommended if clinically appropriate.

Is smoking permitted?

Except during treatment commitment times or when curfew is observed from 11 pm - 6 am, smoking is allowed in designated outdoor areas only. No smoking is allowed inside any of our buildings.

When are visiting hours?

Visiting hours begin after 4:30 pm Monday through Friday, as visitors are encouraged to wait until the treatment day is completed, and as arranged with the case manager on weekends. All visits are approved by the case manager.

Are cell phones and other electronics allowed?

Residents are allowed to hold and use their cell phones and computers, except during treatment, with some guidelines to prevent disruption of the program and other residents.

Is the resident’s stay at the program kept private?

Privacy is of the utmost importance to Appleton and we ensure confidentiality through our highly trained, professional and discreet staff. No third party, whether known to the resident or not, has access to medical records, health information, or any information about a resident’s stay without prior, written authorization from the resident.

Are support and educational resources available?

From helpful online resources to self-help groups and more, McLean Hospital is committed to providing support and mental health education to aid patients and families on the path to recovery.

Is aftercare planning a part of the program?

The treatment team works closely with the individual as well as with family, significant friends, and outside providers to develop a personalized aftercare plan. Recommendations by staff are made based upon clinical needs, progress made during treatment, and long-term treatment goals.

Can former residents access their medical records?

All requests for medical records should be directed to McLean's Health Information Management Department.

Are support groups offered?

To complement our programs’ services and encourage individuals’ initiatives in their own treatment course, many self-help groups are hosted by McLean.

Does McLean gather patient feedback?

McLean is dedicated to maintaining high-quality and effective patient care. To ensure that those standards remain at the highest level, we utilize a number of feedback instruments and quality indicators. Among these tools are the Perceptions of Care survey which monitors patient satisfaction and BASIS-24™, a psychiatric outcomes measurement tool created at McLean and widely used in the US and around the world, which delivers feedback on the patient care experience.