Mclean Hospital
Guides to Care

Patient Rights

McLean Hospital is committed to providing the highest quality of care possible, including clear and accessible communication about clinical treatment. At no cost to McLean patients, we provide support and services for individuals whose first language is not English and for those who are deaf or hard of hearing or visually impaired.

For more information, please contact Interpreter Services at 617.855.2503.

Please let your clinicians know in advance about your language or hearing needs. If you need an interpreter while at McLean, please contact program staff.

Available Services

In order to facilitate care between patients and families and health care providers, trained medical interpreters are available in person, by phone, or via video remote feed, depending on the patient’s needs and the immediate availability of an interpreter. View the list of available language interpreters.

TTYs and assistive listening devices are available for deaf and hard of hearing patients. Please let a staff member know if you need these services.

We also offer support for McLean Hospital and Massachusetts Department of Mental Health documents and forms. Please contact Interpreter Services for assistance.

Please talk to your clinician or contact Interpreter Services if you need additional support.