COVID-19 Resources for Patients

At McLean, we are dedicated to supporting our patients and their families. Please find patient-focused COVID-19 resources below.

More information can also be found on the Mass General Brigham website.

With specific questions, please reach out directly to your providers.

Mask Policy

Learn more about the mask policy at Mass General Brigham and McLean.

Visitor Policy

Please visit our visitor information page for the most updated policies.

Office Visits

If you have an in-person office appointment coming up, find information regarding what to expect and do before and the day of your appointment.

Telehealth and Virtual Visits

Some McLean services are utilizing telehealth (or virtual visit) appointments to conduct patient care via digital platforms.

Learn more about best practices and find tutorials for launching your virtual visit appointment.

COVID-19 Vaccine

If you have questions about the COVID-19 vaccine, please view these FAQs.

Patient Support for COVID-19

If you are an established Mass General Brigham patient with a primary care provider and you have symptoms that may indicate exposure to COVID-19, we recommend you contact your provider’s office by phone or via Patient Gateway.

If you are an established patient and do not have a primary care provider—or are unable to reach them—there are other resources available to you.

Feeling Unwell?

Find answers to common questions about COVID-19.

Launch a Video Visit

Mass General Brigham offers convenient, high-quality virtual urgent care services if you an established Mass General Brigham patient in Massachusetts. If you have concerns about COVID-19 or COVID-like symptoms, you can virtually and securely connect to a provider. Learn more about virtual visits.